Woman-owned Michigan-based

Catch the leads youd miss without replacing your people.

ZenovAI supplements your team: answers, texts back, and follows up when youre busy or after hours you choose when assistants are active. Voice still transfers to a real person when someone asks for a human.

The problem

Youre great at the work. The phone and inbox dont wait.

Youre busy

On the floor, on the truck, with a customer

Most people wont leave a voicemail they call the next business.

After hours

Leads dont wait for 95

Evening and weekend callers book whoever answers first. Speed-to-lead wins.

Follow-up gaps

Inboxes bury the money

Facebook DMs and Ill call them back later turn into lost catering and appointments.

How it works

1

Missed or busy

A call comes in while youre working or after hours, on the schedule you choose.

2

Instant text-back + Voice

They get a friendly SMS in seconds. Voice can answer common questions from your Knowledge Base.

3

Lead captured

Name, need, and callback land in one place — not a sticky note.

4

Human when needed

Ask for a person → transfer. We supplement your team — we don’t replace the human touch.

What you get

Four outcomes details live on Solutions.

1

AI Front Desk

Answer Text Book Reviews phone, SMS/chat, booking, and reputation in one place.

Learn more →

2

Reputation

Polite Google review asks, draft replies for your approval, and alerts when a low review lands.

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3

Smart call routing

Forward calls to the right employee’s cell by service, store, or hours — no desk-phone maze.

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4

Pipelines & scheduling

Leads and conversations in one CRM; online booking, reminders, and optional deposits that protect the day.

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Who we help

Salons, retail, and trades first more industries and pricing on Examples.

Booking & rebooking

Salons Spas Barbers

Online booking, no-show reminders, after-hours rebooking, and routing to the right stylists cell.

On the floor

Retail

Missed-call text-back when youre with a customer; one inbox for SMS and social DMs; multi-site options available.

After-hours jobs

Trades

Plumbers, HVAC, electricians, locksmiths ’ after-hours capture and on-call cell routing so hot jobs dont die in voicemail.

Quick answers

Does this replace my receptionist?

No. ZenovAI supplements humans and catches missed leads. When someone asks for a person, we transfer.

Can I control the hours?

Yes after hours, busy times, 95, or custom. Youre in control.

Medical or dental?

We offer HIPAA-compliant setups for offices that need a BAA — scheduling and approved FAQs only, never clinical advice.

Local?

Yes Michigan-based, Clare / central MI friendly, serving SMBs statewide.

Ready to catch the next missed lead?

Book a short demo or call well map it to how your shop actually works.

Soft note: for health-data orgs, ask about a BAA we dont put PHI in review or SMS texts.