Business phone · Cloud phone · Answering service
ZenovAI answers, texts back, and routes calls to the right person’s cell. Callers can leave a message without your phone ringing. You choose the hours; a real person takes over when someone asks for a human.
The next caller hangs up or leaves a dead voicemail.
Evening and weekend callers book whoever answers first.
Extensions and shared lines that don’t match how your team actually works (cells + apps).
When a call is missed or you’re busy, they get a friendly SMS in seconds. Name, need, and callback land in one place — not a sticky note.
Forward calls to the right employee’s cell by service, store, skill, or hours — rules you write. Daytime to the floor; evenings to on-call. No desk phones required.
After hours — or whenever you choose — callers can leave a message that lands in your system without blowing up someone’s personal cell. Your team reviews and follows up on your schedule.
Voice answers common questions from your Knowledge Base (hours, services, and pricing you approve). Ask for a person → warm transfer. Supplements your team; doesn’t replace them.
Same answers across phone, text, and site chat so leads aren’t stuck in a separate app.
Know what was said. Hot leads route; everyone else gets a clean callback list.
A call comes in while you’re busy or after hours
Voice answers and/or sends an instant text-back
The lead and need are captured — or the call routes to the right cell
Human when needed — warm transfer as soon as someone asks for a person
Salons, retail, trades, multi-location shops, and offices that want a modern front desk without buying a traditional phone stack for every seat.
No. It catches what your team can’t always pick up live and transfers when someone wants a person.
Yes — after hours, busy times, 24/7, or custom.
No — route to the cells they already carry.
We offer HIPAA-ready setups with a BAA when needed — scheduling and approved FAQs only; never clinical advice.
[email protected] · (989) 487-1464
Woman-owned · Michigan-based · Clare County