Built to supplement humans and catch missed leads never to replace the human touch. You choose when assistants are on.
Auto text when a call is missed. Capture name, need, and callback then route hot calls to a cell during the hours you choose.
Answers common questions when you want it on. Transfers to a person the moment someone asks for a human.
Same answers across text and Messenger so customers arent stuck waiting on DMs.
Visitors ask questions in a chat bubble same Knowledge Base as Voice and SMS, with a human handoff when they want a person.
Forms and conversations land in one CRM so catering and sales leads dont disappear.
Book demos, visits, or consults without phone tag reminders and optional deposits when they fit.
Fast mobile sites with clear CTAs built to convert.
Ask happy customers for Google reviews at the right moment see Reputation.
One system across stores or trucks hours and routing that match each site.
AI Front Desk phone, SMS/chat, booking, and reputation in one place. Supplements your people; warm-transfers when someone asks for a human. You choose the hours; ZenovAI catches what your team cant always pick up live.
Voice AI answers from your Knowledge Base, routes to the right cell by your rules, and transfers to a person when asked.
Missed-call text-back and chat and Facebook / Instagram DMs in the same place as SMS so leads aren’t buried in a separate app.
Online booking for your hours, no-show reminders, easy reschedule, and optional deposit / pay-to-hold links from the confirmation text when it fits the business.
Polite Google review asks after a great visit, draft replies for your approval, and alerts when a low review lands see Reputation.
Great visits deserve a Google review. Rough ones deserve a calm reply. ZenovAI helps you stay on it without making reviews your full-time job.
After a great visit, politely ask for a Google review — on the timing you choose.
Draft thank-yous for 5 and calm, professional replies for rough ones you approve before anything posts.
Get notified when a low review lands so nothing sits unanswered for days.
A simple monthly snapshot so you can see whats working without drowning in dashboards.
Medical & nonprofit care: don’t put PHI or sensitive case details in review texts. HIPAA-compliant solutions are for orgs that handle health data and need a BAA — we dont invent HIPAA for every nonprofit.
Salons (and many other local businesses) already have employees with cell phones. Why not let ZenovAI forward calls straight to the right persons cell? Skip extensions and desk-phone mazes use call forwarding based on any rules you create.
Want to route all calls for pedicures, transmissions, or lockouts to a certain employee? No problem.
Service type, store, skill, or campaign route to the right cell automatically.
Daytime to floor staff, evenings to on-call, lunch coverage your way schedules per store or location.
Your teams cells become the front line. Missed-call recovery still texts back when nobody answers.
AI supplements humans; warm-transfer when someone wants a person.
ZenovAI assistants are AI-based they answer by voice, SMS, Facebook Messenger, web chat, and more using what you teach them.
Hours, pricing, services, policies, and FAQs you approve. The assistant speaks your business, not a generic script.
Answer from your custom Knowledge Base by default. Use broader general knowledge only where you allow it or stay KB-only when you want tight control.
When the AI cant answer or a customer asks something new those questions are captured as exceptions for you to review and add to the KB. Real customer questions make the system smarter over time.
You choose when AI is on. Warm-transfer to a person whenever someone asks AI supplements your team; it doesnt replace them.
Forms, chats, and missed-call captures land in pipelines you can actually work not a pile of sticky notes. Scheduling protects the day so appointments dont become missed revenue.
Name, need, source, and next step in one CRM. Catering, sales, and consult leads stay visible until someone owns the follow-up.
Book visits, demos, or services against hours you set. Calendar sync keeps your team aligned.
Reminder texts with easy reschedule. Optional deposit / pay-to-hold links from the confirmation text when it fits the business.
Shared pipelines with routing and hours that match each store or truck see multi-site examples on Examples.
Plumbers, locksmiths, salons, detailing shops, medical and dental offices, attorneys, real estate, restaurants, daycare, home services, vets — and the nonprofits and food trucks on our Examples page. AI supplements your team, catches missed leads, runs on hours you choose, and warm-transfers to a person.